1. What kind of wax do you use?

We use 100% soy wax which is natural, non-toxic, vegan and sustainable. You can expect an even and long-lasting burn from our candles if they are cared for properly.

2. How often should I trim my wick and why ?

You should trim your wick to about 1 cm before each burn. Trimming your wick will lead to a calm flame and an even burning candle.  You can easily trim your wick with a wick trimmer or your fingers.

3. What is a wick trimmer?

A wick trimmer is used to cut the wick of your candles. The perfect lenght of your wick is at about 1 cm. 

4. How long should I let my candle burn?

When you first light your newly bought candle you should allow it to burn all the way to the edges before you distinguish it. This prevents the candle from creating a tunnel and allows it to burn evenly. Do NOT burn the candle for more than 4 hours at a time!

5. Why does my candle have white spots and looks "frosty"?

These are NOT flaws in the candles but natural characteristics of pure soy wax. This doesn't affect the scent throw or burning properties of the candles.

6. How do I extinguish my candle?

The best way to extinguish your candle is not by blowing it out but by suffocating the flame. You can use a candle extinguisher to do so.

7. What do I do with my empty candle jar?

There are so many ways to repurpose your empty candle jar. You can use it as a pen holder, to store dried goods or even as a plant pot. For more tips on how to reuse your candle jars check out our Instragam: https://www.instagram.com/thecandletherapy/

If you have any other questions don't hesitate to contact us!